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13 Years of Five-Star Reviews
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
They are very prompt and have a helpful support team.
I’ve been really impressed with BigScoots. They’ve gone above and beyond and often helped me solve problems I thought I’d need to hire someone to figure out. They’ve never once told me “not our problem,” which hasn’t been my experience with other companies I’ve used. And BigScoots costs less!
I can’t recommend BigScoots enough for WordPress web hosting. I have been with them for several years and they are hands down the best I’ve dealt with over the last decade or more. They are amazingly quick to respond to support tickets. Every time I need help and open a ticket, I hear from someone within minutes. I’m pretty sure these guys never sleep. Y’all are fantastic! Thank you for helping me fix my mistakes. 😁
These guys are straight up. They provide awesome support and service. Speed was one of my issues and when I switched over to BigScoots, things started to really scoot right along. haha, I really appreciate the work they do. Keep up the great work!
Awesome service! My site now runs way faster than it did at my old host. Support is incredible they help me in all the questions I had and set up my site when I was migrating host all for free, on the same day all on a Saturday night! Amazing Customer Service for sure!
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”

Skylar Bowker
Feast Design Co.
Like be responsible for its hardware and maintenance? I have @BigScoots for that. ❤
@BigScoots has been a game change for me.
Shoutout to @BigScoots & your team!Amazing tech support and less than 5 min. response time! Plus, Shibin found the problem and fixed it for me in a few minutes🙌🏼