13 Years of Five-Star Reviews
I recently changed my SquareSpace website over to WordPress. BigScoots has been absolutely amazing throughout this process. I was nervous and the entire transfer was seamless. When I was ready to go live, it was done within minutes. Whenever I have a question, I receive a response right away. I can’t recommend BigScoots enough!!
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
Best customer service ever! Really love these guys, they’ve been hosting my blog for a couple of years now.
Best support and knowledge of WP environment ever. Our WordPress is flying.⚡
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
I love @bigscoots. They just fixed my problem in six minutes. So good.
@BigScoots scoots if you need a dedicated server
After years of dealing with nothing but nightmares and useless support at HostGator, I made the switch for myself and all my clients over to BigScoots. Just wish I had switched sooner. Live and learn.
Been with them for over two years, whenever i needed help they were there for me. I cannot possibly complain about anything as their services are of highest quality and I absolutely love them. Here is to more years with BigScoots.
Excellent and prompt customer service is the reason why I have stayed with Bigscoots for years, and don’t plan to change that.