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13 Years of Five-Star Reviews
These guys are SO good. I moved over from a cheap hosting service years ago that had my sight down for over a week and I had to spend hours on the phone with different tech people trying to get it fixed. After that, I left immediately, found BigScoots and have been with them ever since. Their biggest plus? Their customer service. Any time I have any issue with my website, I feel so safe knowing I can contact them and will get support within minutes. 🙂
I am SO HAPPY with the PERFORMANCE of my WordPress site on BigScoots SHARED hosting I am glad to let the thieves at Bluehost keep my money. Just got off the phone with Bluehost (who will not pro-rate any funds that were paid annually for VPS hosting). It’s going to cost me $90 roughly. My site which has hundreds of videos moves 200% faster than the BlueHost server! I have used different hosting companies for more than 20 years. BigScoots JAW DROPPING customer service and WORLD CLASS server performance is second to none. I hope I never wake up from this dream come true.
i am 100% in love with @BigScoots loaded up my return of Budgets Are Sexy on it (VPS hosting) and can’t say enough about them…a bit expensive but customer/tech response is crazy fast 🔥
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!
What an upgrade from my previous hosting platform! Your support is always quick to respond and take care of any issues I’ve experienced. Their follow-up is always appreciated as well!
Before joining BigScoots, I had heard endless recommendations from other site owners claiming BigScoots was the best hosting company. I decided to give them a try after my old host kept rising the price as my sites got bigger every few months, and moving to BigScoots was the best decision I ever made for my site.
They reply insanely quickly, day or night. They always go above and beyond to try and help you, and my site is super fast since moving to them. I’ve been with them for almost 18 months, and recommend them 100%.
Very competent and fast customer support!
Their techs are always ready to help and knowledgeable, in addition to answering promptly. I appreciate it!
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
I really like how they alarm their customers about things that are not directly related to their business but can affect the customers. For example, once they warned against updating to a certain WP version because it was not stable enough. Good job!