13 Years of Five-Star Reviews
Thanks guys. That was fast. Great service as always.
I absolutely recommend BigScoots to anyone who wants a fast and reliable website. All my websites are hosted on their platform, and I have no complaints. They are quick with support, answering questions, not to mention the easy behind-the-scenes platform to use even for non-techy people. Thanks, BigScoots!
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
Yah well @BigScoots already has great security, firewall & even Cloudflare Magic Transit in place.
Justin, Scott and Jay thank you for your incredible service! Prompt reply time, professional personable technical support and above all a willingness to help fix any problem big or small are just three of the reasons I’m so glad i made the switch!
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
The absolutely best customer service and support anywhere. There is just no other company that does what they do. I’ve been working with BigScoots for 3.5 years since I transitioned from Squarespace and can’t say enough good things about them. If you want to be in the best hands, BigScoots has you covered.
Shane & Simple is back up!!! It was a corrupted plugin. But, that’s exactly why I have BigScoots. I emailed them and they literally fixed in a matter of minutes. HUGE THANKS TO JUSTIN AND EVERYONE AT BigScoots!!! They are amazing!