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13 Years of Five-Star Reviews
A good site host – Having a reliable hosting service Is what gives your website a strong foundation. Server time can largely impact your speed and it won’t be in your control. Previously I used a host that had server uptime issues, no regular backups and to top it all off, a horrible customer service. Made me switch to @BigScoots, and I’m happy with it so far.
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
I cannot tell you how much I love @BigScoots web hosting. Every time my website is doing something fidgety they have it sorted within an hour. In a world where it’s hard to find good help this is such a stand out service.
BigScoots webhosting is amazing. The speed issues on my site got better after moving to BigScoots. Their customer service is great! Quick response, ability to understand and solve problems quickly, and providing suggestions (even when it is not their problem) are some of the things I love about their service.
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
Super recommend! Excellent and quality services. Level 1000 support.
Just moved my wife’s blog to @bigscoots. I know, strange name, but their support has been excellent and is as responsive as advertised.
I’ve said this before, @BigScoots has THE BEST service for web hosting. The fact that I can run my own website is largely due to them! Their customer service is unparalleled! And I’m not getting paid to say this. 😊
Another great customer service experience! Thank you @BigScoots for resolving a possible attack on my site this morning so fast! Love you guys! The scammers are out in droves today!
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!