Share on
13 Years of Five-Star Reviews
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
I messaged them today to ask about switching from Bluehost and Lightsail with Amazon Web Services. Scott, on messenger with their team, was patient, thorough, a REAL HUMAN, and great answering my questions. He was able to help me navigate the site and get what I needed. Looking forward to the migration and seeing the results on Big Scoots hosting, but so far so good!
Great average server response time (80m/s), responsive support, very stable, not too expensive. Best hosting I have ever had.
BigScoots is the best! Their customer service is absolutely top-notch, and they have saved my (website’s) life so many times. Their team has been such a big help during my website migration process and domain redirect. I’m so glad I went with my friends’ recommendations and started off my new website journey with them!
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
A Small Orange wrecked my blog after EIG took them over. I brought the bits to @BigScoots and they sorted it out and treated me like a VIP, even though I was just a tiny blogger. ❤️
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
Thanks guys. That was fast. Great service as always.
Absolutely GREAT service… and unbelievably quick, too!