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13 Years of Five-Star Reviews
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
BigScoots is the best! Their customer service is absolutely top-notch, and they have saved my (website’s) life so many times. Their team has been such a big help during my website migration process and domain redirect. I’m so glad I went with my friends’ recommendations and started off my new website journey with them!
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!
This is the host to go with, period. My site speed has improved dramatically since switching. Their customer is unmatched. I swear, they reply to my emails before I even send them. After being with a different host company for the first few years of my site’s life, I am so glad I went with BigScoots.
I can’t brag enough about Bigscoots! They have excellent customer service! They go well above and beyond expectations every single time. I would recommend them to anyone looking for reliable, affordable hosting with the best team out there!
BigScoots is always so quick to respond to support Q’s.
Fantastic hosting! And great support. If you’re in the US this is a good choice for your WordPress site.
Just moved my wife’s blog to @bigscoots. I know, strange name, but their support has been excellent and is as responsive as advertised.
Katie, Scott, JK, Justin and the rest of the BigScoots team are amazing!! Their team is talented, detail oriented and incredibly helpful. We’ve used many hosting companies before, and we can confidently say that BigScoots is now our #1 go-to. Our last major project required a host that was scalable, dependable and easy to reach via chat at a moment’s notice. After hours of research and several conversations with each host, we decided to choose BigScoots and the experience has been fantastic. We’ve already started our next build with them and couldn’t be happier. Thanks so much!!
I’ve had my websites with BigScoots for a few years, and have been extremely pleased! Their customer service is excellent and FAST. I’m always happy to refer friends and clients to BigScoots.