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13 Years of Five-Star Reviews
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Big Scoots have been an outstanding service provider to my two businesses. Their support and tech is top class. Thank you for the amazing support you have provided to us over the past several years.
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
Big Scoots has amazing customer service, knowledgeable staff, and a great platform. Everyone goes above and beyond to help you with every need, especially if you are a tech novice. The response time is quick. I was with another company before Big Scoots, and there is huge difference in the level of support. Highly recommend!
The service is amazing. This is one company where ‘going the extra mile’ means exactly that! Can’t fault them!
I just switched to BigScoots based on many recommendations from other bloggers. Add me to that list of satisfied customers because they seamlessly migrated the site and I never would have been able to do it on my own. I’m looking forward to a long and happy hosting relationship.
BigScoots is awesome. I have quite a few sites with them, and they have fast servers, good prices, and excellent support. As someone who runs a WordPress maintenance and support company, I enjoy referring them to my clients who are looking to get off slower hosts. I would recommend BigScoots all day!
Best hosting on the planet. I’ve tried 50+
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.