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13 Years of Five-Star Reviews
Super reliable, unflaggingly friendly, always a step ahead. Willing to troubleshoot pretty much anything at a moment’s notice.
Thanks for all your hard work! We appreciate you.
Super job by the BigScoots team. I had been with Bluehost for many years and just couldn’t take them anymore, with my site going down on a regular basis. But BigScoots came to the rescue and my site loads so much faster since I switched – Colette Connolly, founder, Ireland on a Budget.
Can easily recommend @BigScoots for easy managed hosting. We’ve been with them happily for years now.
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
Accidentally f’d up my email tonight and didn’t realize until 11PM at night basically that emails have been bouncing evening 🤪
@bigscoots fixed it in less than 3 minutes. Y’all fr need to be hosting with them the customer service DOES NOT GET BETTER 🫶🏽