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13 Years of Five-Star Reviews
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Their customer service is BEYOND COMPARE!! They have saved me through so much … and they even worked New Year’s Eve … seriously … you have found your host. Do it!
Awesome service! My site now runs way faster than it did at my old host. Support is incredible they help me in all the questions I had and set up my site when I was migrating host all for free, on the same day all on a Saturday night! Amazing Customer Service for sure!
Big Scoots has amazing customer service, knowledgeable staff, and a great platform. Everyone goes above and beyond to help you with every need, especially if you are a tech novice. The response time is quick. I was with another company before Big Scoots, and there is huge difference in the level of support. Highly recommend!
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!
I use @BigScoots and adore them! I moved to them from another host and they transferred my whole site for me in under an hour! My site got faster too and I pay under £10 per month.
Best hosting support ever? In my experience, YES. Keep it up, guys.
💡Are you a tech luddite? So many people forget a simple trick to fix small problems on your website. If you have a good host, like @BigScoots, send them an email. They reply in less than 5 minutes, and 99% of the time can fix the problem! 😁
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
I have been with Big Scoots for just over a year and it has been an amazing experience! Justin and co. are always available to help and their response time is unbelievable. As an online business owner, having the support that BS offers is a blessing. Previously, I was using Blue Host and the difference is night and day between the two. AT BH, I felt like I was just another number. Also, I was never very happy with my websites speed. All of that changed when I switched over to BS. My experience has been so great, that I have referred two of my friends to BS and they are happy customers too! Thanks for all that you guys do!