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13 Years of Five-Star Reviews
I was recommended to BigScoots, and what a great decision I made to have them as my managed hosting site. Sure, there are many hosting companies out there, but then you’re just another cog in the machine. BigScoots is reliable, attentive, has great support, and helps you with whatever is going on with your website quickly. I have worked with many companies as a graphic designer, and BigScoots ranks right at the top. I definitely recommend them.
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
Awesome service! My site now runs way faster than it did at my old host. Support is incredible they help me in all the questions I had and set up my site when I was migrating host all for free, on the same day all on a Saturday night! Amazing Customer Service for sure!
I use BigScoots! I’ve got a VPS with them and they’ve got the best support I’ve ever experienced.
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
Shout out to @BigScoots! I decided to switch servers last night at like 9pm and they did everything for me within an hour or two. I’m already a fan!
Shoutout to @BigScoots & your team!Amazing tech support and less than 5 min. response time! Plus, Shibin found the problem and fixed it for me in a few minutes🙌🏼
What ABSOLUTELY WONDERFUL customer service! Always a great experience whenever I have to open a support ticket. They are super helpful and always solve my issue. Never had a bad experience with these guys!
After years of dealing with nothing but nightmares and useless support at HostGator, I made the switch for myself and all my clients over to BigScoots. Just wish I had switched sooner. Live and learn.