13 Years of Five-Star Reviews
Accidentally f’d up my email tonight and didn’t realize until 11PM at night basically that emails have been bouncing evening 🤪 @bigscoots fixed it in less than 3 minutes. Y’all fr need to be hosting with them the customer service DOES NOT GET BETTER 🏽
Amazing service from these guys, wish I’d moved to them ages ago!
Since I moved my website to Big Scoots last year I have been so impressed with the service they provide. Aside from not having to worry about how my site is running, their customer service is second to none! They respond to concerns immediately and they go above and beyond to help me out. I am so glad I made the move over to Big Scoots!
After an impossibly hard parenting day, my website—my bread and butter—goes all the way down due to a random automatic plugin update. @BigScoots came through with their excellent and fast customer service and fixed it for me WHILE fixing another issue simultaneously. Amazing.
Currently with @BigScoots. They’re awesome.
Smooth and easy to work with. I didn’t have to be an expert to get my website transferred; they did it all for me! Seamlessly and fast. Quick to respond to emails and chat. Well-explained next steps and guidance. Good work, guys.
Great hosting and their support is second to none!
Best customer service ever! Really love these guys, they’ve been hosting my blog for a couple of years now.
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
You guys should definitely move your hosting to @BigScoots Seriously the best managed hosting provider….