13 Years of Five-Star Reviews
They are extremely fast and professional when I need help, my site is super fast since I am with them. I totally recommend BigScoots.
Like be responsible for its hardware and maintenance? I have @BigScoots for that. ❤
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
Skylar Bowker Feast Design Co.
They thawed my website from their company’s redundant backups, which is quite a task, and that too for free. Thank you @BigScoots for this; You guys don’t know how big of a trauma you all saved me from lol 😂
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
Earlier this week, when I read the reviews about how much people LOVE BigScoots, I thought, “Who loves their web host?! Really? Love? No way.” I’ve been on board for only a week, and just now, on my midday hike with my partner and our dogs, I found myself exclaiming, “I LOVE BigScoots!” Best thing I did for myself and my business—moving everything over to BigScoots. My website is now lightning-fast (astonishingly fast), and I feel like I have a real support team, instead of feeling like having to deal with tech stuff is a massive headache of migraine proportions. BigScoots, thank you! You guys are the best. Like Daniel Burge says in his review, “You have me for life.”
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!