13 Years of Five-Star Reviews
Excellent quality, clear responses, fast turn around time and the interface is easy to use. I’m never going back to my old hosting providers. Goodbye long wait times! From the moment Bigscoots was recommended to me by Katie, all my hosting headaches started to go away. Whenever I deal with the Bigscoots team, I’ve always been guided to a quick and easy solution. I didn’t even need to follow up. Wherever I check in, my tickets are already answered and requests resolved. They’re very proactive! I’m certainly shifting my projects to Bigscoots when it’s renewal time. Can’t wait! Thank you Bigscoots! HIGHLY RECOMMENDED!
I’ve tried many hosting solutions in my 15 years of blogging. For the past year, I’ve been using @BigScoots and I’m quite satisfied with the service, up-time, and security.
The more practical hosting with better Cloudflare edge cache setups would be @BigScoots
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
Big Scoots has amazing customer service, knowledgeable staff, and a great platform. Everyone goes above and beyond to help you with every need, especially if you are a tech novice. The response time is quick. I was with another company before Big Scoots, and there is huge difference in the level of support. Highly recommend!
Thanks guys. That was fast. Great service as always.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
Amazing support, proactive, and expert. Quite happy that I switched several weeks ago; really could not ask for a better experience!
Major SHOUT OUT to Justin and the gang at BigScoots! They are awesome!!!