13 Years of Five-Star Reviews
Accidentally f’d up my email tonight and didn’t realize until 11PM at night basically that emails have been bouncing evening 🤪 @bigscoots fixed it in less than 3 minutes. Y’all fr need to be hosting with them the customer service DOES NOT GET BETTER 🏽
Big Scoots have been an outstanding service provider to my two businesses. Their support and tech is top class. Thank you for the amazing support you have provided to us over the past several years.
Moved four more sites over to @BigScoots today. Their support is 💯
These guys are seriously the best! They have amazingly fast WordPress hosting services, and their customer service simply cannot be beat. They answer support tickets usually within minutes and are always so patient and helpful with all my little issues. I’m so spoiled now that I wish all companies had the same level of service.
💡Are you a tech luddite? So many people forget a simple trick to fix small problems on your website. If you have a good host, like @BigScoots, send them an email. They reply in less than 5 minutes, and 99% of the time can fix the problem! 😁
What ABSOLUTELY WONDERFUL customer service! Always a great experience whenever I have to open a support ticket. They are super helpful and always solve my issue. Never had a bad experience with these guys!
I have been very impressed with BigScoots. I ended up getting both of my sites migrated to BigScoots in just a couple of hours. The service was fantastic, and everything was done quickly and efficiently. I’ve been with another host for years, and their service has never been so personable or efficient. I’ve also had my sites hacked multiple times over the years, and when that happens it is like pulling teeth to try and get someone to help, even with the security monitoring add-ons and additional services I was paying for. It would always be multiple days before things were fixed, and the site would lose revenue, none of which they ever cared about. This is not the case with BigScoots. They are a full service hosting company and watch over the sites, which gives me peace of mind. They also don’t have up charges for SSL certificates and many add-ons. They are just included, which is very nice. I honestly feel like I’m going to be in real good hands with BigScoots, and am excited to be with a new host. Thank you!
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
Bigscoots is an excellent host! The support is lightning-fast, friendly, and knowledgeable. So happy to have my site in their capable hands!