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13 Years of Five-Star Reviews
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
Shane & Simple is back up!!! It was a corrupted plugin. But, that’s exactly why I have BigScoots. I emailed them and they literally fixed in a matter of minutes. HUGE THANKS TO JUSTIN AND EVERYONE AT BigScoots!!! They are amazing!
Their techs are always ready to help and knowledgeable, in addition to answering promptly. I appreciate it!
The absolutely best customer service and support anywhere. There is just no other company that does what they do. I’ve been working with BigScoots for 3.5 years since I transitioned from Squarespace and can’t say enough good things about them. If you want to be in the best hands, BigScoots has you covered.
A Small Orange wrecked my blog after EIG took them over. I brought the bits to @BigScoots and they sorted it out and treated me like a VIP, even though I was just a tiny blogger. ❤️
BigScoots webhosting is amazing. The speed issues on my site got better after moving to BigScoots. Their customer service is great! Quick response, ability to understand and solve problems quickly, and providing suggestions (even when it is not their problem) are some of the things I love about their service.
Big Scoots has wonderful service! Always there to help with support and quickly responds!! Thanks, Big Scoots Support Team
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
What an upgrade from my previous hosting platform! Your support is always quick to respond and take care of any issues I’ve experienced. Their follow-up is always appreciated as well!
Website speed and excellent service are outstanding. I’ve tried all the main hosting services and I’ve been using BigScoots for years now.