Their customer service is amazing. I am new to the WordPress world and they made it so easy for me. I emailed them with questions and answered me right away. It is a little pricey for me, but I am really satisfied with their hosting.
I cannot tell you how much I love @BigScoots web hosting. Every time my website is doing something fidgety they have it sorted within an hour. In a world where it’s hard to find good help this is such a stand out service.