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13 Years of Five-Star Reviews
Katie, Scott, JK, Justin and the rest of the BigScoots team are amazing!! Their team is talented, detail oriented and incredibly helpful. We’ve used many hosting companies before, and we can confidently say that BigScoots is now our #1 go-to. Our last major project required a host that was scalable, dependable and easy to reach via chat at a moment’s notice. After hours of research and several conversations with each host, we decided to choose BigScoots and the experience has been fantastic. We’ve already started our next build with them and couldn’t be happier. Thanks so much!!
Big thumbs up for BigScoots – easy migration of our site, the team worked hard to get us dramatic speed increases, and they have a helpful and responsive support team!
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
Their customer service is amazing. I am new to the WordPress world and they made it so easy for me. I emailed them with questions and answered me right away. It is a little pricey for me, but I am really satisfied with their hosting.
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
I am SO HAPPY with the PERFORMANCE of my WordPress site on BigScoots SHARED hosting I am glad to let the thieves at Bluehost keep my money. Just got off the phone with Bluehost (who will not pro-rate any funds that were paid annually for VPS hosting). It’s going to cost me $90 roughly. My site which has hundreds of videos moves 200% faster than the BlueHost server! I have used different hosting companies for more than 20 years. BigScoots JAW DROPPING customer service and WORLD CLASS server performance is second to none. I hope I never wake up from this dream come true.
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
If you have a website. this is the place to be – These guys are the real MVPs. Whenever I’ve had an issue or a question, they’ve been on it like superheroes. Super friendly, patient, and they know their stuff inside out.
I recently changed my SquareSpace website over to WordPress. BigScoots has been absolutely amazing throughout this process. I was nervous and the entire transfer was seamless. When I was ready to go live, it was done within minutes. Whenever I have a question, I receive a response right away. I can’t recommend BigScoots enough!!
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!