13 Years of Five-Star Reviews
You guys should definitely move your hosting to @BigScoots Seriously the best managed hosting provider….
Really great customer support experiences. Friendly, fast, responsive, and great product – will be staying with them for a while!
Best support and knowledge of WP environment ever. Our WordPress is flying.⚡
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
Skylar Bowker Feast Design Co.
WOW! Talk about epic customer service, fantastic site speed, and going the extra mile. Love the crew at BigScoots!
We love BigScoots and will never change hosting companies! One of my team scoured the web a couple of years ago looking for a new hosting provider because HostGator was not cutting it anymore. She did a ton of research and recommended BigScoots. They are absolutely incredible, super responsive, helpful and when I open a ticket instead of someone on my team who is a technical person (I’m super non-techie) they are patient and incredibly helpful. They’ve solved several big glitches for us… (that between you and me… were probably our fault) We LOVE BigScoots.
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
Like be responsible for its hardware and maintenance? I have @BigScoots for that. ❤
BigScoots is always so quick to respond to support Q’s.
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time