13 Years of Five-Star Reviews
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
I have been with BigScoots for 3 years now. They are always quick to respond and take care of problems when I submit a ticket. I am not a technical person and they are always patient and good about helping my understand what I need to do. They take excellent care of their customers. Thanks to everyone at BigScoots!
What an upgrade from my previous hosting platform! Your support is always quick to respond and take care of any issues I’ve experienced. Their follow-up is always appreciated as well!
Before joining BigScoots, I had heard endless recommendations from other site owners claiming BigScoots was the best hosting company. I decided to give them a try after my old host kept rising the price as my sites got bigger every few months, and moving to BigScoots was the best decision I ever made for my site. They reply insanely quickly, day or night. They always go above and beyond to try and help you, and my site is super fast since moving to them. I’ve been with them for almost 18 months, and recommend them 100%.
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
Big Scoots is hands down the best host I’ve worked with. They are wonderful to work with, have crazy fast response times, and the pricing is the best you’ll find. I wholeheartedly recommend them.
@BigScoots win: 2 sites moved to their hosting in hours after a chat w/their support team this morning to explore the option of us moving from #Bluehost & AWS #Lightsail. we WANT to promote this awesome option! #bloggers #webhosting
You won’t find a better web host out there. Honest, super fast support + very reasonable rates = No excuse to leave your current frustrating host and come to BigScoots. Been with them since September and I couldn’t be happier!
Me: Breaks website, has no idea how to fix it, frantically e-mails @BigScoots for help. Bigscoots: *replies within 2 minutes* We’re looking into this now. BS: *fixes within 20 minutes* We’ve fixed this for you, please check if it all works on your end. My heroes.
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
Arsen Rabinovich TopHatRank