13 Years of Five-Star Reviews
Companies don’t get enough credit for being consistently great. So here’s big shout-out to @BigScoots for incredible — fast — customer service. On the big and little stuff.
Although it’s not the “Official” thank your server support team day… I still want to say “THANK YOU!” to @BigScoots for helping us reach tens of millions of people with our blazing fast dedicated server and helping this non-server-admin keep that thing tuned for performance.
I have had many questions as I am learning how to do all the things. Every time I submit a ticket, I get a response within hours (if not sooner). The guys at BigScoots have very patiently guided me through all of my issues (none of which were on their end of things). I appreciate the excellent customer service. Thank you!!
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.
I use BigScoots! I’ve got a VPS with them and they’ve got the best support I’ve ever experienced.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
After trying several other hosts, BigScoots was highly recommended as a top-notch hosting company I could trust. This is the best decision I’ve made for my food blog! Excellent service – super follow-up; I couldn’t be happier. Thanks to the entire team for your over-the-top customer service and for never making me feel like I’ve got dumb questions.
Amazing tech and service support. Thrilled with the recent migration as well as the support I’ve received since the switch was completed. Highly recommend!
The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time
Super recommend! Excellent and quality services. Level 1000 support.