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13 Years of Five-Star Reviews
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
Shane & Simple is back up!!! It was a corrupted plugin. But, that’s exactly why I have BigScoots. I emailed them and they literally fixed in a matter of minutes. HUGE THANKS TO JUSTIN AND EVERYONE AT BigScoots!!! They are amazing!
Major SHOUT OUT to Justin and the gang at BigScoots! They are awesome!!!
Thanks for all your hard work! We appreciate you.
Best support and knowledge of WP environment ever. Our WordPress is flying.⚡
Their techs are always ready to help and knowledgeable, in addition to answering promptly. I appreciate it!
I am not one to usually make a comment or recommendation for any company. But sometimes things happen that warrant a comment. I have only been with BigScoots for a little over a month now but can’t thank them enough for all the hard work they have done on my account. Justin and I have been communicating back and forth for weeks now trying to get a particularly nasty email problem that I was having fixed. I won’t go into all the details but suffice it to say that he and Scott worked with me when they should have just told me to pound sand and move on. I was a pain but these guys held their cool and found out what the problem was and got done. Scott and Justin, you guys are the best and I will tell everyone I know about your service.
Big Scoots have been an outstanding service provider to my two businesses. Their support and tech is top class. Thank you for the amazing support you have provided to us over the past several years.
The level of customer service – personal customer service with a real person is absolutely unheard of in my 14 years on WordPress. The speed of support is MINUTES. Literally. I have no idea how they do it. But I love ’em! And you will too!
Awesome service! My site now runs way faster than it did at my old host. Support is incredible they help me in all the questions I had and set up my site when I was migrating host all for free, on the same day all on a Saturday night! Amazing Customer Service for sure!