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13 Years of Five-Star Reviews
The best hosting ever. It’s nice and speedy and the service is impeccable. Everyone is so friendly!
Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
Honestly probably the best customer support I’ve ever seen – very knowledgeable and patient. They resolve issues fast and even teach you how to do stuff!
Yah well @BigScoots already has great security, firewall & even Cloudflare Magic Transit in place.
I had the opportunity to test their customer service for a problem I could not solve. They went above and beyond what you might expect. 5 stars customer service. Thanks!
Best hosting support ever? In my experience, YES. Keep it up, guys.
Remarkable service. I am always amazed just how fast things get sorted. I rate these guys as 100/100 as there is genuinely nothing I could see them doing to improve the service that I receive. They will do anything for me and never patronize my lack of tech skills. My websites are astonishingly fast too. BigScoots, thank you. You have me for life.
@BigScoots has been a game change for me.
I can’t speak highly enough about the support team and response times. Nights, weekends, holidays—they’re always there to help. Don’t tell them, but BigScoots is a ridiculous value.