What Makes BigScoots Better

Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 13 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.

Why Do You Recommend BigScoots To Your Clients?

Bill Erickson , CultivateWP

“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”

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Andrew Wilder , Nerdpress

“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”

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Skylar Bowker , Feast Design Co.

“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”

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Billy Ryder , SetMySite

“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”

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Arsen Rabinovich , TopHatRank

“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”

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What Keeps You Hosting With BigScoots?

The Coaching Toolbox, The Coaching Toolbox

“Hosting with BigScoots is the best money I spend every month!”

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Cassidy Tuttle, Succulents and Sunshine

“It was almost too good to be true. I knew I’d be with BigScoots forever!”

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Arsen Rabinovich, TopHatRank

“You’re making it easy, and providing great customer service that checks all the boxes for us.”

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Andrew Wilder, NerdPress

“The more clients we have hosting with BigScoots, the easier our lives are…everything runs smoother and better.”

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Billy Ryder, SetMySite

“It’s quality software and quality customer service. No one even gets close to it within the hosting industry in the way BigScoots does!”

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Bill Erickson, CultivateWP

“BigScoots solves all of our clients problems so well!”

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Skylar Bowker, Feast Design Co.

“100% of the responses we get back from our clients when asked about BigScoots are positive!”

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Grayson Bell, iMark Interactive

“I moved over to BigScoots in 2013, and I’ve never looked back!”

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Mike Zielonka

“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”

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A Team You Can Trust

Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.

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Scott, CEO and Co-Founder

My name is Scott and as CEO and one of the co-founders, I oversee all executive operations. I am responsible for all vendor partnerships, business forecasting, and working directly with customers learning about what BigScoots does well, what might be improved upon, and how to expand products and services to better serve BigScoots customers.

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Justin, Lead Systems Engineer and Co-Founder

My name is Justin and as SVP, Lead Systems Engineer and one of the co-founders, I control the BigScoots helm in day-to-day operations. I apply my knowledge to handle support and network related tickets from the most basic through to the incredibly complex. In addition to overseeing the support desk, I take lead on all configuration, proactive monitoring and long term maintenance of the BigScoots infrastructure.

James, COO

I’m James, the COO of BigScoots, and I have over a decade and a half of experience in the managed web hosting industry. I oversee our company’s operations to ensure we’re delivering exceptional customer service and high-performance hosting solutions. I’m passionate about technology and continually improving our solutions to meet the unique needs of our clients. I make it a priority to stay up-to-date with the latest trends and technologies, and when I’m not working, I love exploring new hiking trails and spending time in nature.

Tim, CMO

I’m Tim, the Chief Marketing Officer of BigScoots. For more than two decades, I have helped software, infrastructure, and hosting leaders build their brands. I oversee marketing and business development initiatives at BigScoots. I work with communities, clients, and partners to share the BigScoots story and help others learn how to achieve success with WordPress and web hosting. My passion is finding new and creative ways to blend technology and marketing to reach and educate audiences in a meaningful way.

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Dean, Team Manager

As the Team Manager, I use my expertise to oversee the training and development of our engineers, onboarding new employees as well as handling support via the help desk.

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Zack, Lead Systems Admin

Adept at maintaining and securing WordPress sites for optimal performance

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Prasul, Lead Systems Admin

Lives in binaries and logs, smitten by the matrix digital rain!

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Katie, Marketing & Client Success

Hey! I’m Katie. I handle marketing, sales, customer success & have my toe in lots of other areas! I love animals & travelling, which is usually where you can find outside of work! 🙂

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Gibu, Systems Admin

Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.

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Zach, Product Specialist

Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.

Julian, Systems Admin

Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.

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JK, Systems Admin

10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.

Dr. Khan, Systems Admin

An actual medical doctor, repurposing his skills to heal your websites.

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Michael, Systems Admin

I’m Michael! Committed to providing every BigScoots client with the attention to detail and efficient support they deserve.

Sadiq, Systems Admin

Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.

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Shib, Systems Admin

I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.

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Jay, Systems Admin

Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.

Nicolaj, Network Admin

Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.

Sandy, Customer Success

Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.

Minhal, Systems Admin

Hi! I’m Minhal. As a tech troubleshooter by day, I wield my skills in the world of servers. Beyond the code, I indulge in cycling adventures, soccer matches, and immersing myself in the world of video games.

Saumya, Lead Software Engineer

I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.

14 Years of Five-Star Reviews

Best customer service of any host, ever! The performance of our site is amazing on Big Scoots as well. We’ve moved through 3-4 different hosts after the last several years and have always had negative experiences with our hosting (especially customer service on setup and if issues arise) until now. Scott & Justin worked on a Saturday and Sunday to make sure they met their commitment to us to get our site transitioned within 48 hours because they had quite a few transitions to do. Other hosts (including our previous one) would have just said, sorry we’re busy it’s going to take us a long time. Big Scoots is THE BEST!

Russell Monson PrePear.com

The best hosting ever. It’s nice and speedy and the service is impeccable. Everyone is so friendly!

Elien Lewis Baking with Butter

Since I moved my website to Big Scoots last year I have been so impressed with the service they provide. Aside from not having to worry about how my site is running, their customer service is second to none! They respond to concerns immediately and they go above and beyond to help me out. I am so glad I made the move over to Big Scoots!

Enza’s Quail Hollow Kitchen EnzasQuailHollowKitchen.com

Been very happy with @BigScoots

Bob Lai Tawcan

I’m so happy I chose BigScoots for hosting my wordpress site. I’m not a techy person and they have been extremely helpful anytime I have a question. Their response time is amazing- never have to wait for help or an answer. I would highly recommend them.

Christina Nicoletti Estrada

Best hosting

董正隆 Superman Marketing

BigScoots is awesome. I have quite a few sites with them, and they have fast servers, good prices, and excellent support. As someone who runs a WordPress maintenance and support company, I enjoy referring them to my clients who are looking to get off slower hosts. I would recommend BigScoots all day!

Grayson Bell IMark Interactive, LLC

Reliable and great support!

Fay Maria Khoury cupcakesavvyskitchen.com/

Very competent and fast customer support!

Tobias Miguel Lindgren

The customer service is outstanding. They have literally never taken more than 10 minutes to get back to me. With site ground, I always had to fight to get someone on the phone to even hopefully get some thing resolved. With Big Scoots? A human is on it every time

Gabby Beckford Packs Light

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We Own Everything Graphic

We own everything

All of our infrastructure here at BigScoots
is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.

Feast, WordPress & CloudFlare Logos

Industry partnerships

We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.

We’re growing!

3 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.

Our Environmental Impact

3,775

Trees in our forest

26

Months of climate impact

555t

of carbon reduction

Plant some trees with us!