I absolutely love BigScoots! The sight speed is wonderful, but what is even better is the people behind the scenes. They are so helpful and have saved me a lot of time and headache.
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
We’ve been with BigScoots for a few years and their customer service is the best there is. We’ve been hosted by other companies before, I’d rate their service as average to pretty bad. Some took hours to get back to me, some even a day or two. One of the most well-known US hosting companies, in fact, was the worst of them all. When I ask the BigScoots team a question, I get a reply literally in minutes. Best thing is, for those with technophobia like me, we don’t get treated like we’ve got a mental disability. Can’t recommend them highly enough.
If you are looking aroud for a quality hosting company, then look no further! Top notch service. Reliable, fast and friendly support (on the rare occasions that you might need it). Thank you, BigScoots!
We get to know our clients personally and work hard because we genuinely want them to thrive. We’re a small, incredibly efficient and agile expert team who are all seriously dedicated to the success of our clients.
We are a team of experts. We are always available 24/7/365 in ~90 seconds with a site-specific level of detail that leads the industry in what it means to be fully managed.
We’re different, and itstarts with our seamless, no downtime migrations
What sets our migrations apart is the amount of human time and attention we dedicate to each. Our migrations are always seamless, with zero downtime, and handled entirely for you by our expert team!
Sign up, submit your migration request, and relax as our experts take care of everything else.
“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”
I have been with BigScoots for 6 years and their service and performance has been top-notch, very fast response to my inquiries. All issues are Solved very quickly and the technical support is some of the best in the industry. BigScoots has several hosting tiers, everything to fit your needs and excellent prices, you always get more hosting and features for your dollar. I highly recommend BigScoots, fantastic customer service and support. DigitalPorch highly recommends BigScoots.
The best hosting company I’ve ever used, with amazing customer service. It helps me to always be calm about my site because I know I can always rely on their help.
I highly recommend BigScoots. Their customer service is professional, kind, and caring. They give their all to each and every customer, regardless of the kind of account you have or the amount you pay them. Needless to say, they always go above and beyond. Customer Support is out of this world. Few companies IMHO have this kind of support nowadays. I am computer illiterate. They are always able to communicate with the utmost respect and kindness. I appreciate a business that can treat all their clients with the same professional and caring manner. It is not so with all companies. Not to mention, that their service is always fast. Needless, to say, they have made me a loyal customer. I wish to thank the company and the whole team for all they do. Excellent quality, quick response time, and technical support all in a friendly, professional manner. I hope that Justin and Sadiq get huge KUDOS for all they do! Thank you guys for all you do!!
It’s super rare in the world of Website hosting to actually receive quality service. This company is amazing. Lori Lavender Luz was using this company when I started working with her, and since then I’ve recommended it to several clients. They’re amazing!
Can’t say enough about BigScoots as a webhost. Had an issue with WordPress this morning and emailed them at 6:54am and by 7:00am they emailed me back saying the issue was fixed. With the other guys I was with I would have still been on hold trying to talk to an actual representative. Well done Big Scoots!
I have been very impressed with BigScoots. I ended up getting both of my sites migrated to BigScoots in just a couple of hours. The service was fantastic, and everything was done quickly and efficiently. I’ve been with another host for years, and their service has never been so personable or efficient. I’ve also had my sites hacked multiple times over the years, and when that happens it is like pulling teeth to try and get someone to help, even with the security monitoring add-ons and additional services I was paying for. It would always be multiple days before things were fixed, and the site would lose revenue, none of which they ever cared about. This is not the case with BigScoots. They are a full service hosting company and watch over the sites, which gives me peace of mind. They also don’t have up charges for SSL certificates and many add-ons. They are just included, which is very nice. I honestly feel like I’m going to be in real good hands with BigScoots, and am excited to be with a new host. Thank you!
Big Scoots to the rescue again!! I’m a total novice when it comes to all the tech stuff. Big Scoots steps in and fills that gap for me! Transfers domains, checks the back end magic… all the things!! Thanks Big Scoots and JK for all the help!!
Earlier this week, when I read the reviews about how much people LOVE BigScoots, I thought, “Who loves their web host?! Really? Love? No way.” I’ve been on board for only a week, and just now, on my midday hike with my partner and our dogs, I found myself exclaiming, “I LOVE BigScoots!” Best thing I did for myself and my business—moving everything over to BigScoots. My website is now lightning-fast (astonishingly fast), and I feel like I have a real support team, instead of feeling like having to deal with tech stuff is a massive headache of migraine proportions. BigScoots, thank you! You guys are the best. Like Daniel Burge says in his review, “You have me for life.”
These guys are SO good. I moved over from a cheap hosting service years ago that had my sight down for over a week and I had to spend hours on the phone with different tech people trying to get it fixed. After that, I left immediately, found BigScoots and have been with them ever since. Their biggest plus? Their customer service. Any time I have any issue with my website, I feel so safe knowing I can contact them and will get support within minutes. 🙂
We aren’t Business-to-Business or Business-to-Consumer, we are Human-to-Human and proud of it. We get to know our clients personally and work hard because we genuinely want them to thrive. We’re a small, efficient and agile expert team who is exceptionally dedicated to our clients’ success and it shows in 13 years of nothing but positive reviews.
Real Managed Web Hosting
Managed hosting at BigScoots means you are getting a personable response within ~90 seconds from a real expert you know by name, who already knows your system inside and out, who you trust to work tirelessly to proactively monitor, optimize and improve performance and security without needing to be asked. We consider ourselves your partner, are personally invested in your success and deliver a hosting environment designed just for you.
Fully Managed WordPress Optimized Hosting
Proactively monitored, site specifically managed and secured. The fastest Managed WordPress Hosting plans on the web today, period.
Give us 45 days to show you why every single one of our clients say we’re the best host they’ve ever had or your money back!
Personal 24/7/365 Management
The industries most positively reviewed support and management team. Here around-the-clock to make your life easy.
99.99% Uptime
We don’t just guarantee, we deliver year after year a minimum uptime of 99.99% across all of our services.
A Team You Can Trust
Starting over 14 years ago with the simple idea that hosting should be done better, Scott and Justin has led the BigScoots team to successfully deliver business changing results to 17,000+ clients of all sizes globally. Our team believes that the best managed web hosting comes with a personal touch, and that’s why we take the time to understand our clients’ unique needs and goals.
17,000+ Clients
