What Makes BigScoots Better

Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 14 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.

Why Do You Recommend BigScoots To Your Clients?

“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”
“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”

What Keeps You Hosting With BigScoots?

“Hosting with BigScoots is the best money I spend every month!”

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“It was almost too good to be true. I knew I’d be with BigScoots forever!”

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“You’re making it easy, and providing great customer service that checks all the boxes for us.”

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“The more clients we have hosting with BigScoots, the easier our lives are…everything runs smoother and better.”

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“It’s quality software and quality customer service. No one even gets close to it within the hosting industry in the way BigScoots does!”

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“BigScoots solves all of our clients problems so well!”

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“100% of the responses we get back from our clients when asked about BigScoots are positive!”

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“I moved over to BigScoots in 2013, and I’ve never looked back!”

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“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”

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A Team You Can Trust

Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.

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16 Years of Five-Star Reviews

Awesome service! My site now runs way faster than it did at my old host. Support is incredible they help me in all the questions I had and set up my site when I was migrating host all for free, on the same day all on a Saturday night! Amazing Customer Service for sure!
Five Stars
Big Scoots to the rescue again!! I’m a total novice when it comes to all the tech stuff. Big Scoots steps in and fills that gap for me! Transfers domains, checks the back end magic… all the things!! Thanks Big Scoots and JK for all the help!!
Five Stars
Finally launching the travel blog we’ve been tinkering on forever. Was worried about site speed with all the images but WPRocket + free Cloudflare plan + @BigScoots = chef’s kiss
Five Stars
Bigscoots’ customer service is incredible! I just worked with their representative, Katie, and she went above and beyond to help me migrate over a second website. I’ve been with BigScoots for a year and their service far exceeds the three hosting companies I previously worked with.
Five Stars
I have never experienced better customer service. Justin and the rest of the BigScoots team are top-notch and deserve praise. I recommend BigScoots to anyone looking to host a website.
Five Stars
Fabulous customer service (I know that’s almost unheard of with hosting companies) and excellent product. A company I’m happy to be a customer of.
Five Stars
BigScoots is a great website host! They provide so many features which improve website response speed, and there are hardly any issues with downtime. As far as their customer service is concerned, they are THE best company I have ever dealt with in any kind of business! Whether the support needed is with a technical issue or a billing question, they are super responsive. Plus, they are willing to do anything they can to resolve the issue as quickly and as painlessly as possible. I highly recommend them to anyone looking for a place to host a website.
Five Stars
Fantastic hosting! And great support. If you’re in the US this is a good choice for your WordPress site.
Five Stars
Best hosting service ever! Anytime I need help the support team is right there to assist. No question is too small and everything is easy. I only wish I had switched sooner.
Five Stars
I am a passionate technical leader with over a decade of experience. I thrive on crafting innovative solutions for a wide array of challenges. Outside work, my passions include exploring new destinations & occasionally getting behind the wheel of a race car.
zack
Adept at maintaining and securing WordPress sites for optimal performance
Katie Headshot katie casual
Hey! I’m Katie. I lead our client success and sales initiatives at BigScoots, focused on delivering a seamless, high-touch experience for every client we work with. I’m all about building real relationships and making sure you have a true partner in hosting supporting your business. 😊
Prasul Headshot prasul casual
Lives in binaries and logs, smitten by the matrix digital rain!
I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.
dean casual
As the Team Manager, I use my expertise to oversee the training and development of our engineers, onboarding new employees as well as handling support via the help desk.
Gibu Headshot gibu casual
Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
Zach Headshot zach casual
Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
JK Headshot jk casual
10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
Baber Headshot
An actual medical doctor, repurposing his skills to heal your websites.
shibin casual
I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
Sadiq Headshot
Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
jobin casual
Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
Hello there weary traveler, I am Les. If it’s electronic or mechanical, there is a good chance I want to take it apart and see how it works. Most of the time, I can even put it back together!
Hey! I am Lijith. For 10 years, I have dedicated myself to configuring & troubleshooting system/network-wide issues. I enjoy helping others & solving technical problems. In my free time, I like driving, listening to music, and researching.
Hello! I’m Katya. Passionate about top-notch customer service at BigScoots! Family, plants, music, and furry friends fill my free time.
Hi, I’m Aidan. I am a datacenter technician with BigScoots. I am passionate about web architecture and design, leveraging my talents to best handle your site’s physical backend.
Hi, I’m Asher. I’m a dedicated system admin with a passion for maintaining & optimizing IT infrastructure. I have 8 years of experience in the hosting world. Outside of work, I love traveling & exploring new places.
Hi! I’m Ali, a systems admin at BigScoots with 5 years of experience in web hosting & customer support. When I’m not working, I love traveling & discovering new destinations.
Hi, I’m Abdal Khan, a systems admin at BigScoots. In my downtime I’m all about exploring technology, video games & getting lost in a good book. I also love traveling & uncovering new experiences along the way.
Hi, I’m Jane! I’m passionate about providing excellent customer service! In my free time I love to spend time with my family, listen to music, and spend time outdoors.
Problem solver by day, avid Kindle reader when not doing that.
Your typical tech geek with a side of gym going and drone flying enthusiasm.
We Own Everything Graphic

We own everything

All of our infrastructure here at BigScoots
is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.

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Industry partnerships

We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.

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We’re growing!

6 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.

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Our Environmental Impact

4,945

Trees in our forest

31

Months of climate impact

832t

of carbon reduction